NHT Network Public Satisfaction Survey
Benchmarking satisfaction with Highways & Transport services
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What's New
2012 Survey. List of Authorities that have expressed interest to date
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NHT Conference 2011 - presentations now available to download
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NHT/HMEP Competition 2011
Interview with the competition winner.
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About the Survey
Background information, how to take part ...
Your Survey Results
View reports, graphs and maps of all the survey data
Case Studies
Access to presentations and good practice case studies
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This is a Public Satisfaction survey for Highways & Transport covering:
it helps participating Councils to identify:
What
service areas need improving most
Which
service areas have most potential to improve
Who
improvements should be targeted at
Where
improvements should be made
How
improvements can be delivered
The NHT Public Satisfaction Survey is part of the NHT Network